Click the images below to file a ticket, review your existing tickets or
report an item that was not delivered.
Fill out the fields below to file a ticket. Your ticket will immediately be sent to the Zooby staff.
Second Life avatar name:
Please make sure you are a registered Second Life user.
Lemur’s ID number:
If you cannot remember the ID of a missing lemur, please leave this field blank
If you cannot remember the name of a missing lemur, please leave this field blank
Select a topic:
(Select a topic)
Please describe the issue as specifically as possible:
Logged in as Anonymous
If you purchased a lemur item in-world or on Second Life Marketplace, please fill out this form.
You will need to provide the transaction history.
Click here for Refund and Exchange Policies.
Please go to www.secondlife.com and log into your account.
Click the Account button then click the Transaction History button.
Locate your transaction from Zooby’s.
Copy and paste the entire transaction (not just the transaction number) - the ENTIRE transaction into the box below.
Include the name of the resident the item was for.
Paste the transaction text into the area above.
Zooby’s has a customer support staff on hand to help you and an online ticket system if you lose your lemurs.